Free Shipping orders over $35

Returns & Exchanges

Cancellations please contact us straightaway 949-855-3217 customerservice@mibeautyproducts.com Respond time 24-48 business hours.

Return Policies

Please review Modern Image Beauty Products return policies below prior to submitting a request for return: Modern Image Beauty Products abides by the policy of each manufacturer it sells. If the brand you are purchasing does not accept returns, Modern Image Beauty Products will not accept the return.

Return shipping is at consumer expense. If the customer receives the order, and decides they do not want to keep the products, they may return any "UNOPENED" products at their expense within 15 days of the receipt date (except seasonal products, promotional, cutlery, special orders, fashion items, nail products and electrical items) provided the invoice number and date can be furnished and products are in saleable condition.

Returned products are subject to inspection by Modern Image Beauty Products. All parts, pieces, printed materials, promotional items, e.g. gift with purchase and any original product packaging must be returned Products must be returned sealed, unopened, and in re-sellable condition in order to receive an exchange, store credit, or refund. Returns subject to a 10% restocking fee. Products will not be eligible for returned due to allergic reaction.

All sales on clearance items are final and not eligible for return. All return correspondence is conducted via email. Submitting a return mibeautyproductscom/returns for instructions. Please allow 5 business days to process your return once we have received your returned items. 

For cancellations please call us immediately. Please allow 24-48 business hours for a response with further instructions on how to move forward with your return. . Returned products may not be altered, used or damaged. Multiple requests for the same products are subject to review by Modern Image We reserve the right to deny multiple refunds on products purchased and returned more than once.

Returns that do not meet the return policy criteria will not qualify for a refund and may be returned at the customer’s expense or destroyed upon request. Refund eligibility is determined once your return is received and inspected. We reserve the right to refuse a refund on any return shipment.

Please make sure that you qualify before returning your items. If you have any questions or concerns or are unclear as to whether or not you may qualify for a refund, contact Modern Image Beauty Products Customer Service at customerservice@mibeautyproducts.com  or call 949-855-3217 Monday through Friday, 9AM-5PM PST.

We do not accept returns on electric appliances such as curling irons and hair dryers, as each manufacturer already guarantees its electric appliance via registered warranty for either repair or replacement. Be sure to fill out your product registration form you will receive from the manufacturer with your electric appliance product. We do not accept returns on any make-up products. Makeup colors are variable from different manufacturers. Please be sure to select your makeup colors carefully before making a purchase.

Modern Image pays for shipping fees for incorrect merchandise and damaged products. Customer may return or exchange at ANY of our Modern Image locations. Same policies apply and must provide invoice.  ***NOTE: First contact customerservice@mibeautyproducts.com or call 949-855-3217 customer service to inform them of any inaccuracies with your order. Then ship the errant merchandise back to Modern Image Beauty Products. The package must be insured or have a return receipt to show proof of shipping in case the package is lost in transit. When the package is received, and in good conditions you will receive Credit back in your credit card for the original purchase price less shipping charge "WE MAKE NO EXCEPTIONS IN OUR RETURN AND EXCHANGE POLICY TO PREVENT FRAUDULENT PURCHASES. This helps keep our prices as low as possible.